Content Editor & Documentation Specialist

An established software company is seeking a Content Editor & Documentation Specialist to own editorial quality across the organization. This individual will be the primary editor and proofreader for customer-facing content, splitting time evenly between polishing what others write and producing original technical documentation. This is a newly created, dedicated content seat - not an add-on to a broader marketing role.

Responsibilities

Edit and maintain website content, product documentation, newsletters, and customer communications; Write original technical and product documentation, including release notes and help content; Coordinate with marketing and engineering to preserve technical accuracy; Maintain editorial standards for grammar, style, and branding across all published materials

Requirements

3-5 years of dedicated editing, writing, or technical documentation experience; Exceptional writing, editing, and proofreading skills; Strong independent research and systematic problem-solving ability; Comfort splitting time between editing (about half) and original writing (about half)

Nice to have

Familiarity with Azure DevOps; familiarity with CMS platforms; familiarity with HR/compensation subject matter

Benefits

Own editorial quality at an established, 35+ year old company with no existing playbook; Build the content standards from scratch as the second hire in a growing function; Work cross-functionally with marketing and engineering, not in a single-team silo