DEPUTY DIRECTOR

The Family Independence Administration (FIA) is recruiting for one (1) Administrative Job Opportunity Specialist NM I, to function as Benefit Access Deputy Director. Under the general direction of the Benefits Access Center Director, the Deputy Director of a Family Independence Administration Job Center is responsible for the organization, direction and supervision of the Case Management, Case Establishment, and Case Support units which facilitate eligibility determinations for initial and ongoing public assistance benefits and all employment related activities that will enable participants to achieve their maximum level of self-sufficiency. This position is interchangeable and is utilized in any FIA Benefits Access Centers/Model Office locations or specialized Benefits Access/Model Office locations. Hours/Shift: 9:00am – 5:00pm. The City of New York is an inclusive equal opportunity employer.

Responsibilities

Manage the activities of the Family Independence Administration Benefits Access Center staff involved in resolving public assistance client appeals; Manage all aspects of the application and recertification processes for public assistance to ensure eligibility rules are adhered to and required time frames are met; Assist the Benefits Access Center Director in directing the activities of the various program components of the Benefits Access Center/Model Office; Determine training needs of Job Center staff, oversee training curriculum planning and development, monitor and evaluate training programs, and manage staff development initiatives; Supervise the implementation of all Welfare Reform initiatives; Evaluate legality and appropriateness of case actions through management audits and ensure error/fraud reduction programs are followed; Oversee proper referrals to the Office of Child Support Enforcement and outside agencies; Monitor the Fair Hearing process and ensure timely compliance with Fair Hearing decisions; Manage the accuracy and timeliness of information entered into centralized computer systems for generation of public assistance and food stamp benefits, and notify Management Information System (MIS) of breakdowns

Requirements

Baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment related services or economic support services to persons in need, at least eighteen months of which must have been in a supervisory or managerial capacity; OR four-year high school diploma or educational equivalent and eight years of full-time experience equivalent to the above, with at least eighteen months in a supervisory or managerial capacity; OR education and/or experience equivalent to the above, where college credits may be substituted for experience (30 semester credits for one year of work experience), but all candidates must have at least a four-year high school diploma or its educational equivalent and at least eighteen months of supervisory or managerial experience; Applicants must be permanent in the Administrative Job Opportunity Specialist title or be permanent in a comparable title eligible for 6.1.9 title change, or if hired provisionally in this title, must take and pass the Civil Service exam when it becomes available to be eligible for continued employment