Multi-Family Leasing Consultant - Sales

Nationwide Realty Investors, the real estate development affiliate of Nationwide, owns and manages a portfolio of communities in the city's premier locations (Arena District/Grandview Yard). Our team of apartment managers and leasing agents are passionate about providing exceptional, high-touch customer service to residents and prospects, building rapport with residents, and increasing retention in the communities they serve. As a Leasing Consultant, you'll work to establish relationships with prospective tenants by going above and beyond to answer questions with accurate information, filling out necessary paperwork and providing opportunities to view the property among other responsibilities. You'll work with current tenants, too, to maintain a positive relationship and encourage renewal by inquiring about repair needs and following up as needed, having a positive attitude and interest in creating a community environment.

Responsibilities

Handles phone inquiries and meets company goals for appointment conversion; Greets and qualifies prospects by covering all criteria; Inspects models and available units every day; Communicates related service needs to maintenance supervisor; Updates availability report and processes applications for approvals (e.g., credit check, rental history); Submits processed applications to the Senior Property Manager for approval and follows up with applicant regarding status; Demonstrates product knowledge to prospects for all communities by communicating and selling features and benefits and closes the sale; Secures new resident signatures on appropriate paperwork prior to move-in and orients new residents to the community; Answers questions for residents about community, repairs, rent, rules, etc.; Prepares lease and completes appropriate paperwork and gives to Financial Administration Manager for input; Works with current tenants to maintain positive relationships and encourage renewal; May perform other responsibilities as assigned

Requirements

High school diploma; Prior leasing or sales experience; Understands and aligns with fair housing laws along with state landlord tenant law; Customer service skills; Marketing skills; Closing skills; Strong communicator; Ability to self direct

Nice to have

Apartment Management Designation such as National Apartment Leasing Professional (NALP) preferred; Leadership skills; Competencies and experiences

Benefits

Medical/dental/vision; Life insurance; Short and long term disability coverage; Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date; Nine paid holidays; 8 hours of Lifetime paid time off; 8 hours of Unity Day paid time off; 401(k) with company match; Company-paid pension plan; Business casual attire