Physician Support Rep III-Imaging Scheduling Operations

Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support.

Responsibilities

Serves as primary contact for provider(s); Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences; Examines clinical schedules to identify opportunities for optimizing provider time; Coordinates patient care and information/data support; Determines order of daily surgeries and ambulatory procedures based on patient's medical conditions and severity; Negotiates surgical/procedure schedule with Operating Room scheduling office and Ambulatory Surgical Center Staff; Assembles details from electronic medical record for disability paperwork; Assesses calls to understand patient needs and follows up with patients; Serves as main point of contact for patients pre and post-operative

Requirements

High School diploma and 2 years of relevant experience required; Or equivalent combination of education and experience; Demonstrated customer relations skills required

Nice to have

Medical Terminology; surgical/appointment scheduling software (such as Flowcast); electronic medical records