Principal Product Manager, Design Systems & Accessibility

Zillow Experience Design (ZxD) shapes how people discover, buy, sell, and rent homes. Within ZxD, Design Foundations creates and scales the systems, standards, and tools that help teams build high-quality, consistent, and accessible experiences across Zillow. We're hiring a Principal Product Manager to shape product strategy for two foundational capabilities that influence how Zillow teams build across every customer experience: design systems and digital accessibility.

Responsibilities

Define and lead the product vision, strategy, and roadmap for Zillow's design systems; Define and mature the data, success metrics, and measurement needed to manage product performance; Prioritize investments that create leverage across teams; Stay current on design-system practices, accessibility standards, and AI-enabled development; Build a deep understanding of how designers, engineers, and product managers use foundational systems; Use internal customer discovery, adoption data, and product-health insights to inform roadmap decisions; Identify barriers to adoption and prioritize product, tooling, workflow, and enablement improvements; Lead alignment across Design, Engineering, Product, and senior stakeholders; Define product strategy and priorities for accessibility systems, tooling, and product-health capabilities; Develop the product approach to accessibility health observability, tooling, and integrations; Evolve systems for automated accessibility checks (e.g., CI/CD checks), audits, and remediation; Use audit findings and product-health signals to identify systemic issues and determine central solutions; Partner with the Principal Program Manager for Accessibility to translate enterprise priorities and risk into product investments; Ensure design systems and accessibility standards evolve for AI-enabled workflows; Partner across Design Tech, Engineering, and DevEx to shape and prioritize AI-enabled systems and tooling; Evaluate how AI-enabled workflows affect adoption, accessibility, quality, and efficiency

Requirements

10+ years of product management or relevant experience; Led complex design systems, platforms, internal tools, or other horizontal products across multiple teams for 3+ years; Think in systems and have the technical fluency to understand complex systems, navigate technical trade-offs, and be a credible partner to Design and Engineering; Committed to building accessible, inclusive digital products and motivated to deepen accessibility expertise; Strong product judgment and ability to synthesize complex, ambiguous inputs into clear product direction, strategy, priorities, and trade-offs; Experience using product data and measurement to understand performance, demonstrate customer and business value, and guide investment decisions; Communicate clearly with working teams and senior leaders, build alignment on complex decisions, and influence partners and roadmaps without direct authority; Strong AI fluency, use AI to improve product-management work, and understand how AI is changing product development

Nice to have

Demonstrated expertise in design systems, including product-managing their strategy, adoption, governance, and evolution; Demonstrated experience advancing digital accessibility, including applying WCAG 2.2 Level AA in digital product development; Experience driving adoption of internal platforms or systems across distributed teams; Experience with AI-enabled development tools, MCPs, AI skills, agents, evaluation systems, or related emerging technologies

Benefits

Competitive base salary; Eligibility for equity awards based on experience, performance, and location; Flexibility to work from wherever most productive through Cloud HQ