Project Manager

We are seeking an organised, outcomes-focused Project Manager to lead the delivery of software product initiatives across CES. Working across product and engineering teams, you will translate product priorities into clear delivery plans, coordinate cross-functional delivery and keep initiatives aligned to customer needs, business outcomes, scope, time and quality expectations. This is an opportunity to shape how products and enhancements are delivered in a fast-paced, purpose-led organisation, while building the structure, visibility and collaboration needed to move complex work forward.

Responsibilities

Lead end-to-end delivery of software initiatives, enhancements and releases from planning through implementation and transition to ongoing support; Partner with product managers and business stakeholders to clarify objectives, scope, outcomes, milestones and delivery priorities; Develop and maintain integrated delivery plans across product, design, engineering, data, operations and external partners; Coordinate dependencies, actions and deliverables across multiple teams and concurrent workstreams; Support release planning, testing, deployment, go-live readiness and post-launch review activities; Maintain fit-for-purpose governance artefacts including delivery plans, RAID logs, decision and action registers, status reports and budget tracking where required; Monitor progress, delivery health, risks, issues and dependencies, and escalate early with clear options and recommendations; Prepare concise updates and dashboards for project forums, senior stakeholders and governance groups; Ensure project documentation is current, accessible and supports effective decision-making; Build trusted relationships across product, technology, operations, customer-facing teams and leadership; Facilitate workshops, planning sessions, stand-ups and project forums that drive decisions, ownership and momentum; Coordinate third-party vendors and delivery partners, tracking commitments and resolving delivery gaps; Support change, communication, training and business-readiness activities to enable successful adoption

Requirements

3-5 years experience delivering software products, technology projects or customer-facing platforms in a project management or delivery role; Demonstrated experience managing cross-functional delivery involving product, design, engineering and business stakeholders; Strong planning and coordination capability, with hands-on experience managing scope, schedules, dependencies, risks, issues and stakeholder communications; Comfortable working across Agile, Waterfall or hybrid delivery approaches and adapting governance to the needs of the initiative; Clear, confident communicator who can turn complexity into practical actions and concise updates; Strong ownership, judgement and attention to detail, with the ability to manage competing priorities in a changing environment; Experience supporting release, testing, change or operational-readiness activities for digital products

Nice to have

Experience in SaaS, digital platforms, payments, customer portals, mobile applications or high-volume transactional products; Experience working with external vendors, systems integrators or distributed delivery teams; Exposure to Azure DevOps, Jira or similar delivery management tools; A recognised project management or Agile certification such as PRINCE2, PMP, AgilePM, Scrum Master or equivalent

Benefits

Inclusive culture; Hybrid and flexible working; Career development