Senior Manager, Business Intelligence

As Senior Manager, Business Intelligence, you'll lead a dedicated team of analysts within our broader BI organization, serving as a strategic thought partner to senior functional leaders across Justworks. You will own the full cycle of analytical work: framing the right questions, developing rigorous analyses, validating findings and delivering outputs that functional leaders can trust and act on.

Responsibilities

Build and develop a high-performing Business Intelligence team, coaching analysts toward strategic problem framing, actionable recommendations, and confident stakeholder engagement while creating growth paths that support their long-term advancement; Partner with senior functional leaders to define and prioritize the right analytical initiatives, going beyond the initial request to fully frame the problem and design the right technical approach; Own analytical output quality across key business domains, ensuring work is accurate, well-framed, and tied to questions that matter; Lead the team through the ongoing evolution of the BI operating model, including how work is triaged and prioritized, what kinds of work BI owns versus routes to self-service, and how stakeholder relationships are structured; Drive adoption of new BI tooling and self-service capabilities as the team transitions to a modern BI platform, partnering with Analytics Engineering and Data Governance to ensure analysts and stakeholders are equipped to work effectively in the new environment; Embed AI-assisted methods into the team's workflow, helping analysts develop practical fluency with AI tools and beginning to shape what AI-enabled analytical work looks like in your domain; Collaborate with Analytics Engineering, Data Governance, Data Science, and Data Platform teams to ensure analytical output is grounded in shared metric definitions, certified data models, and trusted data foundations

Requirements

7+ years of hands-on analytics experience, including hypothesis-driven analysis, business case development, and strategic recommendations; 4+ years of people management, including direct responsibility for developing senior-level individual contributors; Strong SQL proficiency and experience working in modern BI and data visualization tools (e.g., Sigma, Tableau, Looker or similar); Working knowledge of at least one statistical programming language (e.g. Python / R); Demonstrated experience partnering with and influencing VP-level and above stakeholders to frame problems, present findings, and shape decisions; Track record of participating in or leading an analytics transformation: moving a function from reactive service delivery toward proactive, strategic insight generation; Familiarity with data modeling concepts, metric governance, and how analytical work connects to underlying data infrastructure; Experience leveraging AI-assisted tools to accelerate or enhance analytical workflows, with strong judgment applied to validation and accuracy; Excellent written and verbal communication skills, with the ability to craft compelling analytical narratives for diverse audiences

Nice to have

Comfort with predictive modeling techniques is a plus; Experience in a complex B2B SaaS environment strongly preferred; Comfort with GTM, revenue, customer health, and product domains a big plus

Benefits

Welcoming and casual environment; great benefits; wellness program offerings; company retreats; ability to interact with and learn from leaders in the startup community