Tech Lead Manager, Platform

Chime is looking for a Technical Lead Manager (TLM) to lead its CI/CD team, the group that owns how every Chime engineer builds, integrates, and safely ships code. The role is a player-coach position: the TLM owns delivery and people for a small team, spends about 40%+ of time building, and leads a team of 4 engineers. The team owns the integration and delivery surface, including source and code intelligence, continuous integration and build, artifacts, and the release-safety layer. Base salary range: $199,000 - $275,000 USD.

Responsibilities

Build and ship hands-on, authoring and reviewing PRs that land in production; own the team's technical direction, architecture, and quality bar; lead and grow the team, including 1:1s, career coaching, performance feedback, promotion decisions, and hiring; own the CI/CD platform (GitHub, CircleCI, Artifactory, Sourcegraph, Qlty) with fast, reliable, self-service pipelines; be accountable for safe delivery at scale, including the release-safety toolkit (Release Guard, canaries, progressive delivery, feature flagging with Tuner, rollback) and operational discipline; balance new capabilities against keep-the-lights-on work, security remediation, and dependency upgrades; champion AI-driven velocity across planning, coding, and ops/triage; own cross-functional coordination as XFN point of contact for the platform; partner across the Platform Org on shared roadmaps and dependencies

Requirements

5+ years of software engineering experience; 2+ years leading or managing engineers, including hiring, performance management, and career development; track record of delivering CI/CD, build/release, or developer-productivity systems; hands-on experience with CI systems (GitHub Actions, CircleCI, or comparable), build pipelines, and artifact management in production (must-have); strong development experience in Ruby, Go, Python, or comparable languages; experience with progressive and safe delivery (canaries, release gating, feature flagging, rollback strategies); strong understanding of operating production systems at scale (reliability, observability, incident response); judgment to balance delivery velocity against safety, reliability, and technical debt; demonstrated use of AI coding agents and tooling with a concrete example of impact on team output; customer-obsessed mindset toward internal developers; excellent written and verbal communication and a collaborative, low-ego approach to cross-team leadership; hands-on experience with Kubernetes, Argo CD, or GitOps-based deployment in production

Nice to have

Experience with code intelligence and quality tooling (Sourcegraph, Artifactory, code-quality and linting systems); familiarity with monitoring, logging, and observability platforms (e.g., Datadog); experience in financial services or other high-reliability, regulated environments

Benefits

Bonus eligibility; competitive equity; benefits; four days a week in office with Fridays from home for those near an office; backup child, elder, and pet care; subsidized commuter benefits for eligible employees; comprehensive health, financial, and wellbeing benefits; generous vacation policy and company-wide paid days off; 1% of time off to support local community organizations; annual wellness stipend; up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents; access to family planning reimbursement