2405.0197 - Billing Audit Services (contractor)

PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER: https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=77649&lang=en_US

8x8 (Nasdaq: EGHT) was selected by Forbes as the 10th best performing stock, 8x8 ranked No. 10 on the Forbes list of 20 Fast Growing Tech Stars. Additionally Forbes selected 8x8 the 23rd best small company based on Growth and Financial Performance, 8x8 Ranks 23rd on Top 100 List and 10th on List of Fast Growing Tech Stars.

8x8 is the one connection businesses need to experience the unique capabilities of advanced VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone services, contact center solutions, web conferencing, powerful online productivity tools and flexible service plans. 8x8 services are affordable as well as easy to setup and use.

PLEASE NOTE: PRIORITY WILL BE GIVEN TO LOCAL CANDIDATES (LOCAL IS CONSIDERED WITHIN 50 MILES OF THE LOCATION LISTED BELOW). NO RELOCATION WILL BE PROVIDED FOR THIS POSITION.

Company: 8x8, Inc.

Location: USA - CA - San Jose

Functional Area: Customer Success & Support

Employment Type: Contract

Title: Billing Auditing Services (contractor)

Job ID #: 2405 .0197

This critical contract role will work with the Billing Support department team members to audit and reconcile outstanding invoicing reports to ensure timely processing of priority billing activity for 8x8’s key clients.

Responsibilities

Confirm Contract Status; Verify Provisioning against monthly invoice; Create Clean BW; Create invoicing report by month, at least the last three months... Totals only; Present Clean Bill to CS AE and Store in Google Docs; Research billing accounting issues; Fee Analysis; New services; Delayed Billing; Identify billing improvement opportunities; Review bill with deployment team for go live clients; Follow up on timely receipts of invoices from the billing team.; Understand and utilize 8x8's billing auditing methodology (credits, xrm, returns, etc…)

Requirements

Intermediate to advanced experience and skills with Microsoft Excel (will need to design / work with Pivot tables, Vlookups, design formulas, etc.); Comfortable working cross-functionally with Accounting, Product, Engineering, Sales and Marketing; Strong logic-based problem-solving and analytical skills; Outstanding spoken and written communication skills with strong attention to detail and organizational skills; Team player with positive attitude

Nice to have

Prior experience in a similar audit / billing role.; Prior experience working in telephony environments (especially hosted telephony)