ACA Compliance Lead

We are seeking a detail-oriented and reliable ACA Compliance Lead to provide exceptional customer service while owning the end-to-end Affordable Care Act (ACA) processing workflow. This role is responsible for ensuring accurate, timely, and compliant ACA reporting and filing in accordance with federal regulations, serving as a trusted resource for clients and internal teams, and maintaining the highest standards of accuracy, compliance, and service.

Responsibilities

Develop and maintain expertise in Affordable Care Act (ACA) regulations and stay up to date on regulatory changes; Create and submit change requests to ensure reporting systems comply with government filing requirements; Own the end-to-end ACA filing process by preparing, generating, and submitting all required ACA files, reports, and supporting documentation on behalf of clients, ensuring accuracy, timeliness, and compliance with federal reporting requirements; Provide customer support by responding to client questions via phone and email regarding ACA processing; Work collaboratively with multiple departments to ensure timely and accurate ACA processing; Maintain accurate records and documentation; Adhere to all department and company standard operating procedures; Project a professional and positive image as a company representative by providing thorough assistance to associates, clients, and third parties; Assist with special projects during non-peak seasons; Perform other duties as assigned

Requirements

Strong analytical and investigative skills with the ability to research complex questions, evaluate information from multiple sources, and communicate clear, accurate information that enables clients to make their own informed decisions; Proven ability to provide top-level support to customers and associates; Superior organizational skills, comfortable multitasking, and working both independently and effectively as a team member; High degree of accuracy and attention to detail; Strong written and verbal communication skills; Ability to thrive in a fast-paced and deadline-driven environment; Working knowledge of Microsoft Office and Windows-based applications

Nice to have

Familiarity with Affordable Care Act (ACA) regulations, ACA processing, or FOUNDATION software

Benefits

Medical; Dental; Vision; 401K; PTO; Paid vacation; Paid holidays; 401(k) with match; Tuition reimbursement; Eye coverage; Manicures and pedicures in the office; Massages; House cleaning; Laundry service; Monthly car washes; Catered lunches Wednesdays; Monthly happy hour; Workout facility; Fitness classes; Free personal training; Game room; Full kitchen; Free coffee and specialty flavors, soft drinks, snacks; Tickets to Cleveland sporting events; Lunch and learns; Employee-appreciation events; Discounts on pet, home, and auto insurance through Liberty Mutual