Account Coordinator

The Account Coordinator collaborates closely with assigned Account Managers (AM) to facilitate the day-to-day operations of the Account Management department. This role involves assisting in various tasks such as price quote administration, opportunity management, follow-up on active quotes, project management, and artwork administration. The primary objective of the Account Coordinator position is to provide support to Account Managers while simultaneously undergoing training and preparation for transitioning into the role of Associate Account Manager or Account Manager in the future.

Responsibilities

Manages quote and work order administration in Moss Operating System, including price quote administration, opportunity management, follow up on active quotes, project management, and artwork administration; Participates in Project Launch meetings to align cost assumptions, resources, and timelines; Coordinates with outside service providers contracted for projects; Supports Account Managers in managing project schedules, including lead times, art file requirements, PO deadlines, installation scheduling, and production scheduling; Responds promptly to inquiries and forwards information to the appropriate person when applicable; Participates in meetings with customers, installers, outsource product providers, and internal resources as needed; Performs back up coverage for Account Managers during business travel and PTO; Maintains required documentation such as change orders, approvals, scheduling, and client files in Moss OS as needed; Understands Moss's in-house and out-sourced capabilities and the step-by-step details required to deliver a successful project

Requirements

High School Diploma required

Nice to have

Sales experience; Project Management experience

Benefits

Health Care Plan (Medical, Dental & Vision); Retirement Plan (401k); Life Insurance (Basic, Voluntary & AD&D); Paid Time Off; Short Term & Long-Term Disability; Training & Development; Wellness Resources