Account Director - Brazil

We are hiring an Account Director to lead carrier partnerships and commercial growth in Brazil. Based in São Paulo, you will drive Hiya's expansion across Brazil with a view to broader LATAM coverage over time. This is a strategic, high-impact role for someone who thrives in complex, multi-stakeholder environments and wants to build something meaningful in one of the world's most dynamic telecom markets. You will own the full commercial lifecycle, from market development and executive relationship-building through to deal negotiation, execution, and long-term account growth. You will define and execute Hiya's Brazil strategy and work cross-functionally with Product, Marketing, Legal, Customer Success, and Leadership to bring our voice intelligence solutions to market. This role is critical to the success of Hiya. You will be a key player in a small but global team that interacts with the largest brand-name Mobile Network Operators in the world.

Responsibilities

Develop and execute Hiya's commercial strategy across Brazil; Build and maintain senior relationships with telecom operators, carriers, and strategic partners across the region; Identify, develop, and close new business opportunities; Lead complex commercial negotiations and long-form partnership discussions; Drive revenue growth across new and existing accounts; Represent customer and market needs internally to shape product and go-to-market strategy; Coordinate cross-functional teams to support successful launches and partner growth; Track market dynamics, competitive activity, and regulatory and industry trends across Brazil and LATAM

Requirements

7+ years in business development, strategic partnerships, enterprise sales, or carrier/operator sales; Proven ability to drive business development in the Brazilian market; Strong experience working with telecommunications operators or large enterprise accounts; Proven track record closing complex, multi-stakeholder deals; Strong executive presence and relationship management skills; Commercially driven, with sharp strategic thinking and execution capability; Comfortable operating in fast-moving, ambiguous environments; Must hold a valid Brazilian work authorisation or right-to-work status; Fluent in Portuguese and English; Spanish is an advantage

Nice to have

Business development experience in other LATAM markets (Colombia, Mexico, Argentina, Chile) is a strong plus; Experience in telecom services, mobile networks, voice, fraud, or security products; Existing relationships within the Brazilian or LATAM telecom ecosystem; Experience working with SaaS, platform, or AI-driven products; Exposure to international or multi-market commercial environments; Technical fluency and the ability to engage in solution-design conversations with product, engineering, and data teams

Benefits

Competitive salary and annual bonus: Structured OTE with upside tied to market performance; Hybrid working: Based in São Paulo with flexibility on where and how you work; Annual professional development budget: Dedicated investment in your growth and skills; Home office support: We'll help you set up a productive working environment; International collaboration: Work closely with teams across the US, UK, EMEA, and APAC, with travel to match