Account Director, Enterprise - Tokyo

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. You’ll also collaborate with business partners to support customers’ business transformation and growth. This role is based in Tokyo, Japan.

Responsibilities

Manage key accounts, developing and executing strategies for a comprehensive account plan based on customers’ business priorities and growth opportunities; Lead our enterprise prospects’ journeys from consideration to successful deployment; Partner with solutions and research engineering to build and execute complex customer programs and projects; Collaborate with business partners to generate opportunities, develop joint proposals, and support deployment, expanding customer value and business opportunities; Own a consumption revenue target; Manage consumption revenue forecasts; Analyze key account metrics to create reports and provide insights to internal and external stakeholders; Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies; Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering; Support the recruitment and onboarding of other teammates; Support the development of company culture

Requirements

7+ years selling platform-as-a-service and/or software-as-a-service, or 7+ years of practical experience in customer business transformation; Achieving revenue targets >$1M per year for more than 3 years; Designing and executing complex deal strategies; Supporting the growth of fast-growing, high-performance companies; Working directly with c-level executives; Communicating technical concepts to customers and internal stakeholders; Leading high-visibility customer events (CAB, conferences, product launches, etc.); Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence; Proficient in both Japanese and English

Nice to have

Customer-centric; Build and grow through partnerships; Passion or deep curiosity in artificial intelligence; Builder; Excited by new challenges; Strategist

Benefits

Relocation assistance