Account Director, Government

OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government (OAI4G) helps public-sector institutions understand, adopt, and deploy highly capable AI products in support of their missions. As part of OAI4G’s International Public Sector team, you will help public institutions in Australia and New Zealand (ANZ) and APAC translate frontier AI into secure, compliant, mission-aligned outcomes. We are seeking a senior Account Director (AD) to lead OpenAI’s public-sector work across ANZ, with a wider remit to develop selected priority opportunities across APAC. This role can be based in Sydney (Hybrid model, 3 days in office) or remotely from Canberra.

Responsibilities

Own a focused portfolio of ANZ public-sector accounts, while developing selected priority opportunities in APAC in line with OAI4G’s international strategy; Build and execute comprehensive account plans that map mission priorities, stakeholders, procurement paths, partners, use cases, risks, and long-term expansion opportunities; Drive complex opportunities through the full sales cycle, from pipeline generation, discovery, qualification, capture, and commercial strategy through negotiation, closure, adoption, and expansion; Lead public-sector customers through their AI adoption journey, helping them identify responsible, high-impact use cases and connect mission outcomes to OpenAI’s capabilities and limitations; Translate between government leaders, end users, technical teams, policy and security stakeholders, and internal product and engineering partners, clearly communicating requirements, progress, risks, and dependencies; Serve as the accountable customer lead for engagements tied to clear outcomes, customer milestones, adoption measures, and commercial commitments, coordinating closely with technical specialists; Work closely with the Partnerships team, global and regional system integrators, cloud and technology providers, local delivery partners, resellers, and strategic international partners to shape joint pursuits, deployment models, and purchasing paths; Develop capture strategies, competitive positioning, win themes, teaming decisions, and proposal narratives that reflect ANZ and relevant APAC market conditions; Navigate public-sector procurement, tendering, security, data-residency, compliance, and sovereignty requirements, bringing Legal, Security, Policy, Global Affairs, Finance, and other partners into opportunities early; Build trusted relationships with senior government executives and decision-makers, while staying close to operational users and technical stakeholders whose workflows determine successful adoption; Maintain accurate pipeline, forecasting, account records, customer follow-up, and executive reporting, with disciplined follow-through across markets and time zones; Monitor the government, technology, procurement, partner, and competitive landscape across ANZ and priority APAC markets, surfacing insights that inform product roadmaps and go-to-market strategy; Represent OpenAI at government, partner, and industry forums, strengthening networks and identifying opportunities that advance responsible public-sector adoption of AI

Requirements

10+ years in government, public-sector technology sales, business development, consulting, transformation, systems integration, or a closely related field, with meaningful ownership of complex customer outcomes; Direct government experience or very significant experience working with government customers, ideally including sensitive agencies, national-security-adjacent environments, regulated missions, or high-consequence operational workflows; A current Australian Government security clearance, with the ability to maintain the clearance required for the role; Designing and executing complex deal strategies, including opportunity shaping before formal procurement, multi-stakeholder qualification, proposal development, negotiations, and closure; Working directly with senior public-sector executives and decision-makers, alongside technical, operational, procurement, policy, and security stakeholders; Navigating Australia’s public-sector procurement, contracting, security, privacy, data-residency, and compliance requirements; familiarity with New Zealand and/or other APAC public-sector environments is valuable; Selling or delivering enterprise SaaS, cloud, AI/ML, data platforms, cybersecurity, API-based products, or other complex technology solutions in highly regulated environments; Communicating technical, commercial, and strategic concepts clearly to both executive and working-level audiences, including the ability to explain where AI is and is not an appropriate fit; Collaborating across Sales, Solutions, Partnerships, Research, Engineering, Technical Success, Legal, Security, Policy, Global Affairs, Finance, and Operations to move complex opportunities forward; Operating with high ownership and sound judgement in ambiguous, fast-changing environments, while managing competing priorities across countries and time zones; Travelling regularly within ANZ, and periodically across APAC, to work on-site with customers and partners

Nice to have

Deep relationships across Australian Commonwealth, state and territory, defence, national security, or other sensitive public-sector communities; Experience building or working through local system-integrator, reseller, cloud-provider, or strategic-partner ecosystems; Experience leading AI, digital, technology, or business-transformation initiatives from use-case shaping through deployment and adoption; Familiarity with public-sector AI governance, responsible AI, cybersecurity, data sovereignty, and assurance requirements; Experience developing opportunities across more than one APAC market and adapting to different political, cultural, regulatory, and procurement contexts; Engineering, technical, policy, or operational experience that helps you translate complex AI capabilities into credible public-sector outcomes