Account Director, Startups

OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.

Responsibilities

Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.; Partner with solutions and research engineering to build and execute complex customer programs and projects.; Own a consumption revenue target.; Manage consumption revenue forecasts.; Analyze key account metrics to create reports and provide insights to internal and external stakeholders.; Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.; Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.; Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.; Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies.; Support the recruitment and onboarding of other teammates.; Support the development of company culture.

Requirements

6+ years selling platform-as-a-service and/or software-as-a-service; Designing and executing complex deal strategies; Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers; Supporting the growth of fast-growing, high-performance companies; Working directly with C-level executives; Communicating technical concepts to customers and internal stakeholders; Leading high-visibility customer events (CAB, conferences, product launches, etc.); Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.

Nice to have

Customer-centric; Passion or deep curiosity in artificial intelligence; Builder; Excited by new challenges; Strategist

Benefits

Relocation assistance