Account Executive II - Large Pro

Looking for a role where each day will present new opportunities and challenges? Do you feel a sense of pride helping a new account grow from just getting started to long term success? If so, the Large Pro team is for you! Members of this team will be expected to thrive in a fast paced, less structured environment where self-motivation and effort will be key indicators of success. Your results will have a direct and profound impact on our customer experience and the Thumbtack bottom line. This team is directly responsible for filling in the gaps in markets where customers do not have a large selection of established quality pros. These markets create a poor customer experience and create environments where pro budget utilization suffers. We will fill in these gaps with larger, higher quality and more capable pros that will give our customers more options and in turn increase budget utilization.

Responsibilities

Drive acquisition and activation of Large Pros through strategic inbound and outbound sales motions, managing complex sales cycles and multiple stakeholders to consistently achieve revenue goals; Become an expert in the Thumbtack product to provide both successful onboarding for new pros and a high level of effective service and support for your retained book of business; Be ready and willing to share new ideas and offer improvements to existing strategies; Develop and execute account growth strategies that drive activation, retention, expansion into additional service categories and geographic markets, and measurable business outcomes for Large Pros; Independently develop account strategies, influence cross-functional stakeholders, and leverage manager partnership on the highest-impact opportunities and complex business challenges; Own pipeline strategy, forecasting, and opportunity prioritization across a portfolio of Large Pros, using data-driven insights to maximize conversion, activation, and revenue growth; Apply sound judgment and initiative to solve ambiguous business challenges, identify new growth opportunities, and improve sales effectiveness through continuous learning and experimentation

Requirements

3-5 years of sales experience; Cold calling experience a must; Ability to build relationships with multiple decision makers over multiple levels of an organization; Strategic mindset to deal with gatekeepers, multiple decision makers and constant barriers; Ability to use consultative, benefits based selling; Strong discovery cadence to build rapport and gain access to a client’s needs, wants, business structure and key players; Ability to leverage both internal and external resources/partners to drive results; Proficient in Salesforce, Google Suite

Nice to have

Account manager or customer care experience