Account Manager 5

As an Account Manager at Lam, you are essential to fostering lasting relationships with our valued customers. Engaging directly with customers, you'll proactively address their needs, arrange strategic meetings, and support them with a range of Lam’s wafer fabrication equipment products and services. Your dynamic approach ensures the success of our partnerships and contributes to Lam's position as an industry leader.

Responsibilities

Responsible for HVM Fab sales activities including revenue commits and delivery, building customer trust and installed base management (escalation, contract performance, CoC and productivity); Provide accurate sales forecasts and update regularly regarding to change of prior plan. Issue quotation, Configuration and NSR (Non-Standard Requirement) for proper configuration and system slotting; Developing and executing strategies and actions for account team key application defense and penetration. To gain market share, and profitability; Understanding Internal & External customers' needs and to build a strategic & sustainable relationship with them; Serve as the primary Lam person regarding TSMC product/Business details and explanation, handling appropriate paperwork pertaining to Sales and delivery, and final negotiations; Regular collaboration/coordination with Account's Sales/Process/Service Team in order to review status and plans to ensure an organized and efficient approach to penetration and installed base success to ensure Customer Trust activities; Coordinate specific installation and process acceptance schedules with CSOM for timely system acceptance and manufacturing readiness.

Requirements

Minimum 10+ years of Computation & Software sales experience; Account management know-how including excellent people management and strategic customer relationship building skills.

Nice to have

Some level of semiconductor equipment sales experience; MS degree in chemical engineering, material science, engineering or related fields.