Account Manager - Industrial

The Account Manager is responsible for driving growth through field-based sales efforts, developing and managing customer relationships while selling across Hydrite's full chemical portfolio, with a focus on distribution products and valued manufactured solutions for manufacturing and industrial customers. This position reports to the Director of Sales.

Responsibilities

Own and grow a defined sales territory with a strong focus on new business development, account expansion, and sustained sales growth; Develop and execute strategic territory and account plans in partnership with sales leadership to achieve annual revenue, margin, and customer retention objectives; Identify, pursue, and close new business opportunities, including new customer acquisition and increased penetration within existing accounts; Provide technical expertise and application support to customers and prospects, delivering hands-on service, troubleshooting, and solution-based recommendations; Design and implement customer programs that leverage Hydrite's manufacturing capabilities, distribution network, and financial strengths to create long-term value; Analyze sales performance, track historical data, prepare quarterly business summaries, and forecast annual volumes for customers within the territory; Prepare timely and accurate chemical treatment proposals, service documentation, call reports, and technical service requests; Maintain accurate and up-to-date customer and prospect records in Salesforce CRM to support pipeline management and reporting; Collaborate cross-functionally with internal teams, including operations, purchasing, and supply chain, to ensure customer satisfaction and reliable product availability; Monitor competitive activity, respond effectively to market threats, negotiate pricing, and implement strategies to improve margins; Travel extensively throughout the assigned territory to support customer relationships, on-site service, and business development efforts

Requirements

Valid driver's license and acceptable motor vehicle driving record; Computer skills, proficient in Word, Excel, and PowerPoint and job specific software; Communication and interpersonal skills, with the ability to read, write, and speak English

Nice to have

College education preferred; Prior sales and/or technical experience preferred; 2+ years of sales or related technical experience preferred; Ability to construct a business plan with Sales Manager assistance

Benefits

Up to 10% retirement contribution; $600 per year wellness incentive; Front loaded starting paid time off; Medical, dental, and vision insurance, eligible first day of the month following hire date; 401k and profit sharing; Life insurance; Tuition reimbursement; Adoption assistance; Legal services insurance; Scholarship awards for children of employees; Summer picnic; Community giving events; Free family wellness coaching including nutritionist and fitness coach