Account Manager (m/f/d)

Here at Appinio we are looking for a highly driven and passionate Account Manager (m/f/d) to join our team. You will act as a trusted advisor to our customers regarding the importance and potential of market research, innovation, and consumer centricity.

Responsibilities

Act as a trusted advisor to customers regarding the importance and potential of market research, innovation, and consumer centricity; Take commercial ownership of a diverse portfolio of small and medium sized accounts, ensuring consistent growth and retention; Proactively build a high-quality outbound pipeline, identifying and approaching new prospects within your target market; Drive renewals, reactivations, and upsells across your account base, leveraging automation, data, and scaled communication tactics; Analyse account performance, pipeline health, and funnel metrics to guide your strategy and improve conversion; Collaborate closely with Marketing, Customer Success, and Research Team to deliver a best-in-class customer experience; Maintain organised, data-backed account management processes

Requirements

3+ years of experience in B2B sales; Understand how to translate insights into value; Hungry, proactive hunter who enjoys taking ownership of your pipeline and driving results; Consultative, empathetic mindset, skilled at understanding client needs and building meaningful relationships; Organised, analytical, and data-driven, using structure and insights to guide decisions and improve performance; Naturally curious, coachable, and eager to learn, always looking to grow your commercial skills; Thrive in a collaborative, international environment, contributing to shared goals and an open feedback culture; Fluent in both German and English (written and spoken); Based in Germany

Nice to have

Experience within the Market Research industry; Ideally Hamburg

Benefits

Flexibility Policy with no hard cap on vacation days; Temporary work from abroad up to 180 days per year if based in the EU; All the hardware you need and your own MacBook; Deutschland ticket or mobility budget with the NAVIT app for Hamburg or Berlin; Subsidised Urban Sports Club or ClassPass membership based on location; Access to co-working spaces in Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York