Account Manager

Account (Media) Manager is responsible for leading and managing day to day media planning activities and client relationships associated with one or more assigned accounts. Account Manager provides media planning recommendations and offers resourceful problem-solving both internally and externally while developing and maintaining strong client relationships.

Responsibilities

Build a strong relationship with clients, to become a trusted partner; Lead internal and client status meetings, working closely with multiple clients and agency; Be the day to day primary point of contact for the brands you work on; Lead the development, sell-in and deliver the planning work on agreed projects, and run implementation; Assist in briefing media channel planning specialists on specific campaigns across entire ecosystem; Be an expert in the local media market; Lead ad-hoc requests for clients; Manage the client finance / media delivery / reporting process along with other members of the team; Manage, and delegate effectively to, the junior members of the team; Contribute to development of plans based on thorough understanding of consumer; Take brief from Client and draft brief for internal discussion; Present and sell ideas; Be responsible for training and development of a junior executive; Give constructive feedback about performance of junior members of the team; Motivate other members of the team during difficult times

Requirements

3+ years of experience on a similar role; Numerate and analytical; Very good communication skills; Excellent written & verbal English language skills/grammar; Demonstrable strong planning & buying skills and experience; Experience in implementation planning; Proven track record in FMCG sector with category management experience; Strong target orientation e.g. very results driven, ability to work effectively to targets; Strong supplier relationship management experience and proven ability in developing client stakeholder relationships; Creating the new and different; Network agility; Collaboration; Negotiation; Dealing with trouble; Success through others

Nice to have

Ideally Degree educated in a business, numerical or analytical degree e.g. economics, mathematics, statistics or engineering

Benefits

Well-structured induction program; Support via Employee Assistance Program (mental health advisory); Cooperation with Telus Health One; A truly supportive atmosphere where people value each other’s work and happily share knowledge