Account Manager

Cleveland-Cliffs Steel has an immediate opportunity for an Account Manager – Carbon Sales in Cleveland, Ohio. The Account Manager – Carbon Sales is responsible for supporting accounts based on product and/or market segments and will be seen as a sales business liaison, advocating for your customers internally while considering Cliffs’ business goals. This position is the market facing side of the Cleveland-Cliffs Commercial organization. An ideal candidate has a strong customer relationship focus and is responsible for initiating in-person visits, representing Cliffs at regional industry events, and managing travel schedules which may include non-traditional work hours.

Responsibilities

Full cycle negotiations between the company and the customer taking lead and/or support on spot, short term, project, and long-term contracts and special products by analyzing historical, current, and forecasted market/customer data to balance customer and company needs to achieve a consensus benefiting both parties; Possess a strong customer relationship focus and is responsible for initiating in person visits, representing Cleveland-Cliffs at industry events, and managing travel schedules which may include non-traditional work hours; Request business orders, maintain business relationships, create and develop new accounts and business opportunities, build a strong network

Requirements

Strong customer relationship focus