Account Manager, Public Relations (B2B Technology)

Account Managers on our B2B Technology team lead integrated communications programs that elevate some of the most innovative brands in enterprise technology. They manage client relationships and drive strategic initiatives across areas such as enterprise software, cloud, security, data, and AI. In this role, Account Managers oversee multiple account teams, managing all aspects of strategic planning, media relations, content development, and client partnership. They serve as trusted advisors to clients, guiding communications programs that build awareness, strengthen credibility, and deliver measurable business impact.

Responsibilities

Lead integrated communications programs for B2B technology clients; Oversee multiple account teams, strategic planning, media relations, content development, and client partnership; Develop and lead media and analyst relations strategies; Cultivate relationships with business, trade, and technology media and influencers; Guide teams in media lists, opportunities, story angles, and social media amplification; Measure ROI and impact of media and influencer engagement; Serve as day-to-day client contact and manage programs from kickoff through goal achievement; Develop strategic communications plans and provide proactive strategic counsel; Lead client meetings, media training sessions, and message development workshops; Oversee budgets, staffing plans, and deliverables; Develop and oversee press releases, bylined articles, messaging frameworks, award submissions, and briefing books; Craft pitches and produce content that articulates complex B2B technology concepts; Manage 2+ direct reports, set goals, provide feedback, and conduct performance reviews; Support new business initiatives and represent Highwire at industry events; Collaborate with senior leadership on growth goals and pursue professional development

Requirements

5+ years of PR, communications, or marketing experience in an agency environment (required); Experience working with B2B technology clients (required) including enterprise software, cloud, data, or AI; Established relationships with business, trade, and technology media and analysts; Proven ability to develop and lead integrated communications programs that deliver measurable business outcomes; Exceptional writing, editing, and storytelling skills; Strong project management and multitasking abilities across multiple client accounts; Experience managing and mentoring junior staff; Demonstrated success in building trusted client relationships and managing complex client dynamics; Proactive, collaborative, and resourceful problem-solver with a passion for technology and innovation

Benefits

Medical, dental, and vision coverage; 401(k) matching; Generous paid time off; Flexible hybrid work model; Extended summer and winter breaks; Early log-off on Fridays through Empower Hours program; FSA options; Paid parental leave; Commuter benefits; Annual Growth Mindset stipend; Monthly technology reimbursement; Wellness benefit program; 501c3 donation matching; Mentorship and professional development opportunities; Monthly recognition and team celebrations; Employee referral and new business referral bonuses; Quarterly Highwire events and team gatherings; Dog-friendly office environment; Supportive, inclusive, and collaborative workplace