Account Manager, Retail

Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for leading brands, using its proprietary Dugout platform to acquire customers at scale. The role involves owning and growing a book of 100–125 insurance agents, helping them acquire in-market auto and home insurance customers through exclusive, consumer-initiated inbound calls. This is a revenue-forward role requiring a sales mindset and comfort operating around conversion rate, cost per call, and cost per policy (COA). Clients tend to realize ~18–30% conversion rates. The environment is high-activity and performance-driven, expecting the employee to drive growth rather than maintain it.

Responsibilities

Own and grow a book of ~100–125 accounts at ~$5K/month in spend; Drive revenue through upsell, cross-sell, and new campaign creation; Build and manage portfolios of campaigns across targeting, filters, and pricing; Lead performance conversations using conversion rate, cost per call, and COA; Align bids and structure to achieve profitable customer acquisition; Identify underperformance and take action on pricing, targeting, and expectations; Partner with media and operations to improve call quality and volume; Maintain retention through consistent performance and value delivery

Requirements

4+ years in account management or sales, ideally in performance marketing, lead gen, or insurance; Comfortable owning a revenue number and managing a high-volume book; Strong grasp of conversion rate, CPA/COA, and ROI; Ability to turn data into clear actions and recommendations; Confident communicator on pricing, expectations, and results; Comfortable picking up the phone and leading conversations; not an email-only role; Experience managing multiple campaigns within an account; Proficient in Salesforce and Excel; Organized and accountable

Benefits

Competitive salary + generous quarterly bonus; Unlimited PTO; Industry-leading medical, dental, and vision plans + generous parental leave; 401(k) company match plan, fully vested day 1; Paid charity and volunteer days; Career growth and promotion from within