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Account Manager SMB Portugal

Delivery Hero Lisbon, Португалія
Full-time Hybrid work

Publication date: 10/11/2026

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Ref ID: JR0089161

We are looking for a talented and ambitious Account Manager SMB to join our Commercial Team, where we focus on helping local businesses strengthen their presence and expand their reach, leveraging data-driven insights and tailored commercial solutions.

You will be responsible for building and growing relationships with SMB restaurant partners , acting as a trusted consultant to drive their success through strategic advertising. By leveraging data-driven insights and industry expertise, you will focus on driving B2B Ads sales, optimizing campaign performance and maximizing business impact for your partners.

THE JOURNEY

- Develop and execute commercial strategies to maximize partner growth, increase sales, and strengthen Glovo’s market presence.
- Build and manage a high-performing portfolio of partners, identifying opportunities to boost their sales and visibility through tailored promotions and initiatives.
- Optimize sales performance by analyzing key metrics such as order volume, product sales, ROI on campaigns, and operational efficiency.
- Drive data-backed decision-making —investigate underperforming campaigns, identify sales trends, and recommend strategic improvements.
- Run commercial projects to strengthen Glovo’s position in key areas, ensuring partner success and market share growth.
- Lead internal strategic initiatives to enhance sales effectiveness, pitching success rates, and overall team productivity.
- Engage with partners proactively —call restaurants, pitch opportunities, and negotiate deals to unlock new growth.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves

- 💪 Top-notch private health insurance to keep you at your peak.
- 💪 Discounted gym memberships to keep you energized.
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year.
- 🏖️6 extra days of holidays, on top of the regular ones.
- 👪 Enhanced parental leave.

Requirements

Experience in sales or account management —you’re comfortable reaching out to partners, making calls, and pitching solutions.; Strong analytical skills —you’re comfortable with numbers, can spot trends, and make data-driven recommendations.; Strategic thinking —you don’t just manage partners, you help them grow.; Excellent communication and negotiation skills —you know how to influence and build long-term relationships.; Adaptability and problem-solving —you thrive in a fast-paced, ever-changing environment.; Proficiency in English and Portuguese
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