Account Manager, US

Joko is a tech company and certified B Corp, founded in Paris, with teams in Paris, Barcelona, and New York. Joko is an AI shopping app helping consumers save time and money through cashback, automatic coupons, price alerts, and the Juno shopping assistant. The company is scaling globally with a strong focus on the US. As Account Manager, US, you will join the founding commercial team in the US, own a portfolio of US merchant partnerships, combine growing existing accounts with developing new partnerships, and help shape how the US team works. The role reports into a team led by the Co-founder and CRO, based in New York, and works with the wider Partnerships team. The hiring process includes an intro call, a 45-minute team interview, a role-specific take-home case study followed by a 45-minute interview, a 45-minute leadership interview, and up to 3 reference calls.

Responsibilities

Manage a portfolio of merchant partners, build plans around their goals, and identify opportunities to grow revenue and deepen each relationship; Negotiate commission rates, cash back offers, and campaign terms; Build relationships with brands, affiliate networks, and agencies, secure access to relevant affiliate programs, and turn new opportunities into active partnerships; Monitor account and campaign performance, identify drivers of results, recommend improvements, and prepare presentations and business reviews; Help improve account management processes, contribute to commercial priorities, and support new teammates; Represent Joko in partner meetings and industry events, and bring merchant feedback and market insights back to Product and Marketing teams

Requirements

At least 5 years of experience in account management, partnerships, sales, or a related commercial role; Track record of growing commercial relationships and delivering against revenue goals; Business acumen to understand partner needs, build compelling proposals, and negotiate agreements; Understanding of how online retail and affiliate marketing work; Analytical skills to use account and campaign data and make clear recommendations; Entrepreneurial spirit and hands-on problem solving; Clear, persuasive communication, verbal and written; Attention to detail in proposals, commercial terms, campaign coordination, and reporting; Based in New York or ready to relocate; Fluent in English

Nice to have

Experience with affiliate networks

Benefits

Flexible remote work with access to a coworking space and coworking budget (for those outside Paris); Work from most countries for up to 3 months per year; Top-market compensation; Equity for everyone; Half-day each week dedicated to learning AI; Yearly offsite and budget for team-building events and monthly in-person gatherings; Contribution to ClassPass subscription; 8-week leave paid 100% for the second parent