Administrative - Data Entry

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

As a Member Services Advocate , you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. You will be responsible for reviewing documents within various work streams to identify key details to ensure documents are uploaded to correct client accounts.

Starting Pay: $15.50/hour

Shift Requirements: 6:30am-3:00pm / Monday-Friday

Responsibilities

Review physical and electronic documents received on behalf of clients and creditors; Perform necessary actions such as scanning documents, updating client information, or submitting customer service requests; Fast-paced data entry using company database and other systems; Exercise discretion and independent judgment concerning matters of significance; Work various work streams throughout the day; Collaborate with multiple departments to keep client information up to date and correct; Follow protocol to ensure the protection of sensitive client information

Requirements

Experience with computers and with the Microsoft product line (Word, Excel, Adobe, Outlook, etc); Ability to multi-task and produce quality work; Adaptable to change in a fast-paced environment; Strong attention to detail and accuracy; Previous customer service or administrative experience in an office setting preferred