Adoption Specialist - Infrastructure & Agentic

Cohere is seeking an Adoption Specialist to design, build, maintain, and deliver certification programs that validate system integrator partner expertise across infrastructure and agentic domains. The role bridges Cohere's deployed engineering teams and the partner ecosystem, reports functionally into Customer Education & Transformation, and has a dotted line into the Forward Deployed Engineering teams (Infrastructure and agentic). The role also serves as the public face of the certification and education program to partner and customer communities.

Responsibilities

Design, build, and maintain certification programs for system integrator partners across both infrastructure and agentic tracks; Develop deep subject matter expertise in end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout; Assess infrastructure, security requirements, and data management practices; Develop deep subject matter expertise in applied AI across the design, build, and deployment of agentic workflows powered by LLMs; Collaborate with Forward Deployed Engineering teams on a dotted line basis to ensure certification content stays current with product innovation; Collaborate with Product to ensure requirements are adapted into the core product; Create dynamic training programs and enablement assets that drive self-service enablement and partner competency, building educational content specifically for developers; Deliver the certification and education program publicly, serving as the face of this initiative to partner networks, partner communities, and customer communities

Requirements

Execution flexibility in fast-paced environments, with the ability to work across infrastructure and agentic areas; Infrastructure and cloud expertise including enterprise software deployment in private/hybrid cloud environments, production Kubernetes administration, Helm, DevOps practices, CI/CD pipelines, and version control; Agentic and LLM stack expertise encompassing production-grade Python software development, RAG and agentic applications using patterns like ReAct or Plan-and-Execute, and robust evaluation framework design; Developer relations and community engagement, including public speaking, presenting, with a natural comfort with visibility and being the face of technical initiatives; Experience building enablement or education content specifically for developers

Benefits

Weekly lunch stipend of $75/£75 or equivalent in local currency; Full health and dental benefits, including a separate budget for mental health; RRSP matching, 401K, Pension Scheme; 100% Parental Leave top-up for up to 6 months, for either parent; Annual enrichment benefits (arts & culture, fitness/wellness, quality time, workspace improvement credit); Education & learning stipend for conferences, courses, and coaching; 6 weeks of paid vacation (30 working days); Budget for traveling to other offices if remote, plus an annual company offsite; Daily lunch program, snacks, and community and social events for in-office employees; Co-working benefit for those not near an office; $500 home office stipend