Affiliate Retail Media Growth Manager

Join our dynamic Retail Media Team as an Affiliate Retail Media Growth Manager, where you’ll play a pivotal role in expanding our retail media solutions and driving success for both our clients and partners. We are seeking a seasoned affiliate marketing professional to lead the internal and external education, adoption, and growth of our retail media offerings. This role is essential to the success of our retail media business, providing enterprise-level support and strategic guidance to retailers, vendor brands, and agencies. You will also collaborate closely with internal teams to relay product feedback and support ongoing enhancements.

Responsibilities

Become a Retail Media Expert: Establish yourself as a trusted advisor on impact.com’s retail media solutions to clients, partners, and internal teams; Internal Education & Support: Collaborate with Client Services, Sales, and Channel Partnerships and other internal teams to confidently communicate retail media product features and benefits; Support questions and relay feedback for product improvements; Client Adoption & Support: Guide retailers, vendor brands, and agencies with strategic retail media recommendations to drive product adoption; Manage campaign implementation and ongoing support while nurturing strong client relationships through regular check-ins; Product Development Collaboration: Provide timely client feedback to Product teams; Track and manage product issues, ensuring efficient resolution and clear communication with stakeholders; Product Marketing Support: Partner with Product Marketing to create and maintain help center resources such as articles, videos, and guides for self-service support

Requirements

5+ years of affiliate marketing experience, ideally in customer-facing roles with enterprise-level clients; Extensive experience with the impact.com platform from both advertiser and Partner perspectives; Strong communication and collaboration skills, capable of bridging technical and non-technical audiences; Solutions-driven mindset with a positive attitude, eagerness to learn, and growth-oriented approach; Ability to thrive in a fast-paced environment with excellent organizational and multitasking skills

Nice to have

Affiliate agency experience; Experience with other affiliate networks; Retail media and/or Seller experience

Benefits

Medical, Dental, and Vision insurance; Office-only catered lunch every Thursday, healthy snack bar, and coffee; Flexible spending accounts and 401(k); Responsible PTO policy; Mental health and wellness benefit up to 12 covered therapy/coaching sessions per year; Monthly gym reimbursement; Restricted Stock Units (RSUs) with 3-year vesting schedule; Free Coursera subscription and PXA courses; Parental leave: 26 weeks fully paid for primary caregiver and 13 weeks fully paid for secondary caregiver; Technology stipend for home office setup and monthly internet allowance; 5% variable annual bonus contingent on Company performance