Aftermarket Sales Engineer – Industrial Mixers/Agitators | Saudi Arabia

Job Purpose
The Aftermarket Sales Engineer is responsible for developing and managing aftermarket business for industrial mixers and agitators , including spare parts, repairs, service contracts, retrofits, and upgrades. The role focuses on supporting the installed base across process industries in Saudi Arabia, ensuring equipment reliability while maximizing lifecycle value for customers.
Key Responsibilities
Aftermarket Sales & Business Development

- Drive aftermarket revenue through sales of spare parts, wear components, service contracts (AMC/CMC), inspections, repairs, overhauls, and retrofits for industrial mixers and agitators.

- Identify and develop opportunities within the installed base , including obsolete or aging equipment.

- Prepare and submit technical and commercial offers , coordinating with OEM principals and internal service teams.

- Negotiate commercial terms and close orders in line with company objectives.
Customer Relationship Management

- Build and maintain strong relationships with end users, EPCs, maintenance teams, and shutdown planners .

- Conduct regular site visits, equipment audits, and customer meetings across KSA.

- Support customers during planned shutdowns, turnarounds, and emergency breakdowns .
Technical & Application Support

- Act as the technical point of contact for mixer/agitator aftermarket requirements.

- Assist customers in spare parts identification, troubleshooting, performance improvement, and upgrade solutions .

- Coordinate field service activities such as inspections, commissioning support, and corrective maintenance.
Market Intelligence & Reporting

- Maintain a sales pipeline and provide accurate forecasts and monthly reports.

- Monitor competitor activity, pricing trends, and customer feedback within the Saudi market.

- Support marketing initiatives, campaigns, and installed base mapping.
Compliance & Safety

- Ensure compliance with company policies, OEM standards, Saudi regulations, and HSE requirements .
Promote safe working practices during site visits and service activities.

Requirements

Qualifications & Experience; Education; Bachelor’s degree in mechanical engineering, Chemical Engineering, or related field.; Experience; 5–10 years of experience in aftermarket/service sales for industrial equipment.; Strong exposure to industrial mixers, agitators, rotating equipment, or process machinery .; Experience in oil & gas, petrochemical, chemical, water, or industrial process plants in Saudi Arabia or GCC is highly preferred.; Skills & Competencies; Solid understanding of mixer/agitator design, applications, and maintenance practices .; Ability to interpret technical drawings, BOMs, and OEM manuals.; Strong communication, negotiation, and customer-facing skills.; Results-driven, proactive, and capable of working independently.; Proficient in MS Office and CRM tools.; Fluent in English .; Candidate Preferred from Companies such as GMM Pfaudler /Milton Roy/Chemineer/SPX etc.