Agent/Lead Agent Ocean Export

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems

Responsibilities

Ensure smooth and timely freight process flow; Ensure accurate and timely data entry into our operating system; Track and trace Order Management files; Ensure timely clearance and delivery of freight to customer for Import shipments; Ensure documents are sent timely and arrival notices communicated to destination for Export shipments; Ensure accurate and timely client and vendor billing; Interact with our customers in arranging their international shipments, meeting customer service standards.; Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.; Understand department process flow, constantly looking for areas of improved efficiency; Ensure all customers standard operating procedures are followed and updated in the DLSOP; Meet KPI standards, as per the company’s procedures

Requirements

6 months to 1 year related experience and/or training, or equivalent combination of education and experience; Understanding of ocean documentation process a plus; Pro-active, strong organizational skills; Good computer skills (Excel, Word, PowerPoint); Hazardous Materials certification (preferred); Fluent in English

Benefits

Paid Vacation, Holiday, Sick Time; Health Plan: Medical; Employee Stock Purchase Plan; Training and Personnel Development Program