AI Scientist

This role combines applied AI engineering, process design and hands-on Python development. You will work on loosely defined problems, test ideas quickly and turn the strongest ones into reliable services. The chatbot handles more than 1 million customer chats a year at around a 70% resolution rate, and AI document parsers process around 500,000 documents a year.

Responsibilities

Improve the chatbot's quality and expand the account actions it can complete autonomously; Expand in-house document extraction pipelines to make parsing faster and more accurate; Design LLM-driven workflows that simplify case management; Find new opportunities to replace manual work with effective AI systems; Own solutions from discovery and prototyping through deployment, evaluation and monitoring

Requirements

Strong engineering skills and experience building production systems; Hands-on experience using LLMs in real workflows; Experience designing and improving prompts, retrieval pipelines, agent workflows and evaluations; An understanding of business processes and good judgement about where AI can simplify or automate them; The ability to structure ambiguous problems, test hypotheses and make progress with partial information; Clear communication and the ability to explain trade-offs and influence stakeholders

Benefits

Winning team: the opportunity to scale up one of the world's most successful fintech companies; Flexible working: flexible approach tailored to each role; Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls; Health coverage: support for physical and mental wellbeing, including private health cover; Retirement & savings: long-term financial wellbeing through retirement savings plans; Employee referral programme: earn a competitive bonus when you refer successful new team members; Office meals & snacks: fully stocked kitchen and complimentary lunches on in-office days at select locations; Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations