Airline Customer Service Representatives in Newark (EWR) Airport

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service for prestigious international airlines at Newark-Liberty International Airport (EWR). The position offers part-time and full-time roles with paid training and a dynamic, friendly work environment.

Responsibilities

Learn the behind-the-scenes workings of an international airport; Rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport; Navigate challenges and flight activities to ensure on-time performance; Professionally interact with high-profile passengers; Partner with port authorities, crew members and airline personnel to ensure a safe and secure travel experience

Requirements

Eager to learn new skills; Organized and logical thinker; Professional demeanor and exceptional presentation; Make quick and rational decisions; Problem solving; Ability to adapt quickly to unforeseen situations; Effective communication and good listening skills; Able to multi-task and carry out duties in a dynamic environment; Able to stand, bend, squat, reach, grasp and pick up items; Occasional lifting of 23 kg, 32 kg with assistance; Able to read and comprehend reference materials, instructions, policies and procedures; At least 18 years of age, high school graduate or G.E.D equivalent; Eligible to work in the United States; Background check and fingerprinting required; English proficient; Computer savvy; Drug screening required at time of hire; Flexible availability and reliable transportation; Required to study and successfully complete two weeks of paid training

Nice to have

Other languages

Benefits

Excellent advancement opportunities; Paid training; Dynamic workplace; Medical benefits; Health variance of $4.60; Voluntary dental and vision; 401k with matching plan; Amazon incentives and travel perks; Parking