AML Compliance Officer Customer Risk

Adyen is looking for a Compliance Officer to join its AML/CFT Compliance Department in Amsterdam, covering its global business. The role is the Second Line expert responsible for driving the evolution of Adyen's Customer Risk and broader CDD Framework. The position involves bridging regulatory requirements with technical product execution and working alongside Product Management, Engineering, and Regulatory teams to design, embed and monitor scalable, data-driven customer risk scoring models. The role is a full-time position in Amsterdam; relocation will be required if you currently reside outside of the Netherlands.

Responsibilities

Drive continuous maturity of Adyen's global CDD framework, translating regulatory expectations and supervisory guidelines (e.g., DNB, EU AML Regulation) into processes and procedures; Align and evolve Adyen's global CDD procedures, defining baseline Financial Crime data requirements and standards for customer onboarding and ongoing review; Support the design and implementation of Adyen's risk-based approach toward customer risks, conducting deep-dive assessments of potential integrity risks; Partner with Product and Engineering teams to translate compliance procedures and risk-scoring logic into scalable, automated customer risk solutions; Support operational execution by designing, refining, and reviewing operational guidelines and 2nd-line oversight mechanisms for customer risk reviews; Support internal audits and regulatory examinations by explaining customer risk scoring logic and CDD framework design

Requirements

4+ years of hands-on experience in financial crime, CDD/KYC framework design, or customer risk classification within a fast-scaling fintech, tier-1 bank, or specialized compliance practice; Understanding of KYC data requirements, including data structures, API workflows, and onboarding logic; Strong project and stakeholder management, with the ability to lead cross-functional initiatives and bridge Product & Tech, Regulatory, and Operations; Pragmatic and solution-oriented, balancing regulatory expectations with seamless user experience; Clear communication, fluent in spoken and written English

Nice to have

Experience in building, refining, or operationalizing CDD frameworks, risk-based approaches, or customer risk methodologies in complex organizational setups; Framework architecture experience