Apparel Department Supervisor

Step up as a Department Supervisor at JD Sports! Lead by example, support your team, and deliver standout service, strong visuals, and great results in your department every day.

At JD Sports, our customer is at the heart of everything we do. As a Department Supervisor, you will support the store management team by leading your department in providing exceptional customer service to every JD customer. You will be responsible for maintaining the merchandising & visual standards and sales results within your department. Leading by example, you will coach and develop your team to deliver great in-store experiences.

Responsibilities

Support the store management team by leading your department in providing exceptional customer service to every JD customer; Maintain the merchandising & visual standards and sales results within your department; Coach and develop your team to deliver great in-store experiences; Model exceptional customer service, every customer, every time; Support and guide team to deliver exceptional service and a ‘service over task’ environment; Actively gain, maintain and share product & brand knowledge for your department; Support management team to improve financial performance within your department; Work with back of house team to ensure product availability; Uphold company standards and deliver store visual excellence

Requirements

2-3 years of experience within retail or like industry; Passionate about delivering an amazing service experience for our customers; Positive attitude, with capacity to create a motivating environment for your team; Excellent time management skills to ensure that daily priorities are executed in a timely manner; Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members

Benefits

Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market; Training and development opportunities to kickstart, evolve and shape your career; Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre; Access to our attractive staff discount! This can also be used for friends and family; Access to our Employee Assistance Program & Mental Health champions; One month paid parental leave for full-time employees