Applied Product Manager

Lightfield is reimagining CRM as a world model of a business. By learning from emails, meetings, and customer conversations, we're building a living understanding of how a company works, so AI can help teams anticipate what comes next, make better decisions, and take action. More than 5,000 companies have used the product since its November launch. Lightfield has raised more than $70M from Andreessen Horowitz, Coatue, Maverick Ventures, and Greylock. The team previously built Tome, which reached more than 25 million users, and brings experience from Llama, Instagram, Google, and Salesforce.

Responsibilities

Get customers to value, owning the path from initial goals to successful activation; Understand what customers really need by observing their processes and uncovering the business problem behind requests; Turn customer problems into working solutions by configuring workflows and helping customers use the product effectively; Shape the roadmap with evidence by identifying patterns across customer engagements and bringing recommendations to the product team; Work with design and engineering to close product gaps by defining problems, evaluating solutions, and testing them with customers; Make successful approaches repeatable by turning what works into reusable workflows, examples, and playbooks

Requirements

Strong business judgment and understanding of how companies operate, connecting product decisions to business outcomes; Experience working with customers, building trust, listening closely, and challenging assumptions; Knowledge of the GTM tool landscape (sales, marketing, and customer success teams and their tools); Strong product instincts and ability to think through tradeoffs; Hands-on, takes ownership, and comfortable moving between discovery, product configuration, and engineering discussions; Background in product management, solutions consulting, customer success, or GTM operations

Benefits

Competitive salary; Meaningful early equity; Health insurance (medical, dental, vision); 3 weeks of PTO; 11 paid company holidays plus winter holiday break; 3 months of paid family leave; Wednesdays work from home; Regular team dinners, events, offsites, and retreats; 401k plan; Commuter and lunch stipend