Aprio PH - Process & Quality Analyst

Responsibilities

Analyze business processes at both micro and macro levels to create a complete picture of workflows and requirements for automation and technology solutions.; Identify and document key opportunities for process improvement and automation, driving standardization across business processes.; Become a subject matter expert on the business processes being analyzed for automation and technology enhancement.; Collaborate with stakeholders to perform impact analysis, facilitate process documentation changes, and support business readiness and adoption for new solutions.; Gather requirements using Agile and Scrum methodology; document in Epics, Features, and User Stories; define acceptance criteria and appropriately size stories.; Facilitate and coordinate requirements walk-throughs and sign-offs with key business and technology stakeholders.; Influence and drive work among disparate teams with competing priorities, acting as a trusted advisor by providing objective, practical, and relevant ideas and insights.; Lead collaboration activities with internal and external stakeholders throughout the automation and technology product lifecycle.; Develop and execute test plans, test cases, and test scripts based on business requirements for User Acceptance Testing (UAT) and business quality assurance of automation solutions.; Perform functional, regression, integration, and UAT testing to ensure solutions meet business needs and comply with quality standards.; Identify, document, and track defects; work with developers to resolve issues and validate fixes.; Continuously monitor implemented solutions for optimal performance and opportunities for continuous improvement; help resolve business-related issues as they arise.; Support change management and business readiness for new technology implementations by validating solution quality and user experience.; Work within defined Software Development Lifecycle (SDLC) governance processes.

Requirements

Proven experience analyzing and documenting business processes at both detailed and strategic levels.; Ability to identify, evaluate, and recommend process improvements and automation opportunities.; Experience gathering and translating business requirements into functional specifications, user stories, and acceptance criteria.; Skilled in facilitating requirements workshops, impact analysis, and process documentation changes.; Demonstrated ability to develop and execute test plans, test cases, and scripts for functional, regression, integration, and user acceptance testing (UAT).; Experience identifying, documenting, and tracking defects, and collaborating with development teams to resolve issues.; Familiarity with quality assurance methodologies and tools, ensuring solutions meet business needs and quality standards.; Strong interpersonal skills for building collaborative relationships with stakeholders, including business SMEs, developers, and process owners.; Ability to communicate complex concepts clearly to both technical and non-technical audiences.; Experience facilitating requirements walk-throughs, sign-offs, and change management activities.; Proficiency in Microsoft Office 365 suite (Excel, Flow, Forms, SharePoint, PowerPoint, etc.).; Experience with Agile and Scrum methodologies, including working within Software Development Lifecycle (SDLC) governance.; Analytical mindset with attention to detail and a focus on measurable outcomes (ROI, error reduction, data quality, etc.).; Demonstrated ability to monitor implemented solutions for performance and identify opportunities for continuous improvement.; Adaptive and innovative, with a continuous learning and growth mindset.; Willingness to coach and mentor colleagues and contribute to a culture of improvement.

Nice to have

Foundational and working knowledge of the accounting industry, including tax and audit.; Foundational knowledge of process improvement methodologies (Lean Six Sigma) and process documentation standards (e.g., BPMN).; Experience with data analysis leveraging database principles (Oracle, SQL, MongoDB, etc.) is a major plus.; Prior consulting experience.

Benefits

Wellness program; HMO coverage; Rewards and Recognition program; Free shuttle service (provided by CDC | for onsite employees); Free lunch meal (For onsite employees); On-demand learning classes; Discretionary time off and Holidays; Performance-based salary increase; Discretionary incentive compensation based on client or individual performance; Hybrid set up to selected roles/location, terms and conditions may apply; CPA & Certification Assistance and Bonus Program; Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.; A great team: Work with a high-energy, passionate, caring, and ambitious team of professionals in a collaborative culture.; Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.; Competitive compensation: You will be rewarded with competitive compensation.