Area Manager (Sunday-Wednesday)

Location
Bethlehem, PA, US

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/ 


This is a full time role and will work on-site at our warehouse in Bethlehem, PA. The schedule is Sunday-Wednesday 7am-5:30pm.

Responsibilities
- Be flexible to running the site during certain days and potentially months during launch year (2026) as we expand / grow into the building.

- Comfortable working in and leading a team in a live construction environment

- Oversee shift management and their teams of 250 workers total; oversee management staff of 4-5

- Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager on other shift

- Pre-shift meeting with management team to plan for shift

- Responsible for ensuring that shift meets production goals and direct/indirect labor targets

- Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal

- Provide guidance and support to supervisors with respect to personnel, quality, and safety

- Resolve employee relations matters and conflicts working with HR to develop sustainable solutions

- Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated

- Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal

- Promote a positive work environment through excellent verbal communication, listening, and promoting company standards

- Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality

- Help contributors understand and connect to our vision, mission, strategy and business priorities

- Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines

- Overtime during peak periods

Qualifications
- 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment

- Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment

- Able to maintain confidentiality

- Familiar with Warehouse Management Software to track and solve problems with orders

- Must be able to display effective communication to associate, management and executive staff members

- Prior experience creating and executing a shift plan

- Understanding of basic math and excel formulas

- Understands how important process control is to the business

- Flexible- Embraces Change

- Problem Solver

- Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail

- Previous experience/knowledge of Workday preferred

- Ability to maintain confidentiality

- Ability to follow procedure, practice sound judgment and practice a fair and consistent management style

- Comfortable working and communicating with a diverse employee demographic

- Excellent multi-tasking skills with the ability to prioritize

Physical Demands
- Ability to walk or stand for 8-10 hours

- Ability to lift up to 50 lbs by hand

- Pallet jack experience (electric or non-electric)

- Pull, push, bend, kneel, crouch

- OT required during peak season (25-30% of the time)

Benefits
- Medical PPO and HSA with employer match plan options

- Dental, Vision, STD, Supplemental Insurance plans

- Company Paid LTD and Life Insurance

- 401K match - Match 100% up to 3% and 50% from 3.1% - 5%

- 4 weeks of PTO, accrued semi monthly

- 8 company paid holidays

- Paid bereavement

- Stocked marketplace with late-night meal options

- Product Giveaways

Responsibilities

Be flexible to running the site during certain days and potentially months during launch year (2026) as we expand / grow into the building.; Comfortable working in and leading a team in a live construction environment; Oversee shift management and their teams of 250 workers total; oversee management staff of 4-5; Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager on other shift; Pre-shift meeting with management team to plan for shift; Responsible for ensuring that shift meets production goals and direct/indirect labor targets; Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal; Provide guidance and support to supervisors with respect to personnel, quality, and safety; Resolve employee relations matters and conflicts working with HR to develop sustainable solutions; Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated; Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal; Promote a positive work environment through excellent verbal communication, listening, and promoting company standards; Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality; Help contributors understand and connect to our vision, mission, strategy and business priorities; Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines; Overtime during peak periods

Requirements

3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment; Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment; Able to maintain confidentiality; Familiar with Warehouse Management Software to track and solve problems with orders; Must be able to display effective communication to associate, management and executive staff members; Prior experience creating and executing a shift plan; Understanding of basic math and excel formulas; Understands how important process control is to the business; Flexible- Embraces Change; Problem Solver; Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail; Previous experience/knowledge of Workday preferred; Ability to maintain confidentiality; Ability to follow procedure, practice sound judgment and practice a fair and consistent management style; Comfortable working and communicating with a diverse employee demographic; Excellent multi-tasking skills with the ability to prioritize

Benefits

Medical PPO and HSA with employer match plan options; Dental, Vision, STD, Supplemental Insurance plans; Company Paid LTD and Life Insurance; 401K match - Match 100% up to 3% and 50% from 3.1% - 5%; 4 weeks of PTO, accrued semi monthly; 8 company paid holidays; Paid bereavement; Stocked marketplace with late-night meal options; Product Giveaways