Assistant Community Manager - Navona (Temporary)

The Floating Assistant Community Manager (ACM) plays a pivotal role in supporting the effective management and operations of multiple residential communities within Greystar. This dynamic role involves providing assistance to on-site Community Managers, ensuring a positive experience for residents or tenants, and contributing to the overall success of our properties. The Floating ACM will need to promptly learn the community specifics (unit mix, amenity package, sub-market conditions, PMS reports, client specifications, etc.). The geographic scope of the role, as well as supervisors, and assignments can change at any time. This is a Temporary Assignment.

Responsibilities

Assist in day-to-day operations of multiple properties, ensuring compliance with company policies and procedures; Oversee property maintenance, vendor relationships, and service contracts; Serve as a point of contact for residents or tenants, addressing inquiries, concerns, and facilitating positive interactions; Organize and coordinate community events to foster resident engagement; Assist in the leasing process, including conducting property tours, processing applications, and managing lease documentation; Collaborate with the marketing team to promote available units and community amenities; Support financial processes, including rent collection, budget tracking, and expense management; Work closely with accounting to ensure accurate financial reporting; Handle administrative duties such as answering phones, responding to emails, and maintaining records; Support preparation of reports, presentations, and other documentation; Conduct regular inspections of properties; Stay informed about local, state, and federal regulations and ensure compliance; Participate in training programs and support professional development of on-site property management teams

Requirements

1-3 years minimum of relevant experience in property management, sales, marketing, and customer service; Strong customer service and interpersonal skills; Excellent organizational and multitasking abilities; Understanding of lease terms and lease enforcement, including collections; Excellent communication, conflict resolution, and customer service skills; Ability to adapt to different property environments and work independently; All licenses and/or certifications as required by State and Local jurisdictions; Valid driver's license to drive a golf cart on property; Proficiency in Internet, word processing, spreadsheet, and database management programs; Strong proficiency in using property management software

Nice to have

Bachelor’s degree from an accredited college or university in Business Management, Real Estate, Hospitality or related field (preferred); Experience with property management software, preferably Entrata, Yardi, and/or OneSite

Benefits

Competitive Medical, Dental, Vision, Disability & Life insurance; Low free basic Medical costs for employee-only coverage; Generous Paid Time Off (15 days vacation, 4 personal days, 10 sick days, 11 paid holidays); Birthday off after 1 year of service; Additional vacation accrued with tenure; Onsite housing discount at Greystar-managed communities; 6-Week Paid Sabbatical after 10 years of service; 401(k) with Company Match up to 6% of pay after 6 months; Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000; Employee Assistance Program; Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans; Charitable giving program and benefits; Bonus program eligibility