Assistant Food and Beverage Manager Ontario Convention Center

Under the direction of the Director of Food & Beverage, the Food & Beverage Manager is responsible for the day-to-day operation and profitability of assigned venues within Ontario Convention Center. This role oversees front-of-house operations, team leadership, inventory management, service standards, and financial performance while ensuring exceptional guest experiences during all events.

Responsibilities

Support the Director of Food & Beverage and Food & Beverage Managers in daily operations; Assist in supervising Front-of-House (FOH) team members during events; Coordinate event set-up, service execution, and breakdown; Monitor guest satisfaction and respond to inquiries or concerns; Assist in implementing training programs; Support inventory management; Assist in maintaining labor schedules and staffing levels; Ensure service areas meet cleanliness and sanitation standards; Work with culinary, sales, and operations teams; Assist with post-event operational reviews; Coordinate with facilities and operations teams; Provide leadership support on the floor during events; Perform other duties as assigned

Requirements

Bachelor’s degree in Hospitality Management, Food Service Management, Business Administration, or related field preferred; Minimum of three (3) years of venue or related hospitality experience required; Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above; Progressive supervisory experience required; SERV Safe / Food Handler Certification; Ability to work with minimal supervision; Ability to interact with all levels of customers and staff including management; Ability to work flexible hours, including nights, weekends and holidays; Communicate effectively both verbally and in writing with all staff and vendors; Be detail oriented; Always present a professional appearance and demeanor during the workday; Excellent organizational and planning skills; Excellent communication and interpersonal skills; Strong customer service orientation; Must be energetic, self-disciplined with a strong sense of initiative; Positive attitude and neat appearance; Work ethics encourages strong urgency and quality in a team environment; Ability to lift at least 50 lbs; Ability to walk for long distances for more than 50% of workday; Must be able to pass background

Nice to have

Bachelor’s degree in Hospitality Management, Food Service Management, Business Administration, or related field preferred

Benefits

Comprehensive benefits