Assistant General Manager

Internally you'll be known as 'Senior Building & Community Coordinator', you'll be the driving force behind our residential development and our go-to person on-site, making sure everything operates seamlessly while fostering a welcoming atmosphere for our residents. This exciting role has a perfect mix of practical building knowledge and a commitment to cultivating a lively community.

Responsibilities

Conduct regular building inspections and carry out essential checks, including fire alarm, emergency light, and water system testing; Coordinate with external contractors to ensure effective maintenance and timely repairs; Ensure all health and safety requirements for the development are met; Act as the first point of contact for resident inquiries and emergencies; Assist with the move-in process for new residents; Build strong, lasting relationships with residents and their families; Plan and organise engaging social events and activities; Maintain accurate records and an events diary; Collaborate with internal Sales, Development, and Completions teams

Requirements

Empathetic, patient, and genuinely enjoy creating a warm, inclusive atmosphere for residents and their families; Keen eye for detail; Take responsibility seriously; Understand the importance of Health & Safety compliance; Diligent when it comes to essential checks and record-keeping; Able to juggle administrative tasks and event planning; Clear communicator who enjoys working with internal teams and external contractors; Punctual, professional, and possess a calm head when dealing with emergencies; Comfortable using basic IT systems for logging maintenance requests and maintaining digital records; Must currently possess the right to work in the UK; Subject to an Enhanced DBS check

Nice to have

facilities management; property maintenance; luxury hospitality

Benefits

Contributory pension with enhanced employer input; Life Assurance; Company Discounts Portal; Refer-a-Friend scheme; Enhanced annual leave with holiday buying scheme; two paid volunteering days per year; Employee Assistance Programme; Health Cash Plan; 24/7 Virtual GP access; discounted gym memberships; free staff parking onsite