Assistant Manager(02802) - 305 W. Beaufort St.

We're looking for an enthusiastic and customer-focused Assistant Manager to join our team at 305 W. Beaufort St. in Normal, United States. As an Assistant Manager, you'll play a crucial role in ensuring the smooth operation of our store, delivering exceptional customer service, and leading our team to success.

Responsibilities

Oversee daily store operations and ensure efficient workflow; Manage and motivate team members to maintain high performance standards; Handle customer inquiries and resolve issues promptly and professionally; Assist in inventory management and stock control; Ensure compliance with company policies, food safety regulations, and quality standards; Manage cash handling and financial transactions accurately; Coordinate with other managers to implement company initiatives and promotions; Assist in training and developing new team members; Maintain a clean and organized work environment; Support the store manager in achieving sales targets and operational goals

Requirements

Proven experience in customer service, preferably in the food service or retail industry; Strong leadership skills with the ability to motivate and manage a team; Excellent communication and interpersonal skills; Proficiency in basic math and problem-solving; Ability to work in a fast-paced environment and handle multiple tasks simultaneously; Demonstrated organizational and time management skills; Basic computer skills for operating point-of-sale systems and other relevant software; Physical ability to lift up to 25 pounds and stand for extended periods; Flexibility to work various shifts, including evenings, weekends, and holidays; Positive attitude and commitment to delivering exceptional customer experiences

Nice to have

High school diploma or equivalent (preferred); Food safety certification (preferred)