Assistant Manager - 4354

Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

Responsibilities

Oversee and manage store in the absence of the General Manager; Ensure customers feel welcome and team members are responsive, courteous, friendly and service-oriented; Supervise that food and products are consistently prepared and served according to brand standards; Assist other team members to complete opening, closing, and preparation lists; Actively manage others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries; Support company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness; Control cash by adhering to cash handling and reconciliation procedures; Fill in where needed to ensure customer service standards and efficient operations; Assist in product management confirming all products are received in correct unit count and condition; Identify labor or food cost and take specific actions to impact those figures positively; Assist in scheduling labor by anticipated business activity while guaranteeing positions are staffed as needed; Be knowledgeable of policies regarding human resources; Provide suggestions and recommendations to General and Regional Managers; Maintain professional and technical knowledge by attending educational workshops and reviewing QSR related publications; Perform other duties as assigned

Requirements

Ability to pass applicable Company background checks; Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders; Superb ability to multi-task; Ability to function in a dynamic, fasted paced environment; Ability to adjust to changing priorities; Ability to enter orders using a computer keyboard or touch screen; Ability to take orders over the counter or phone; Ability to work independently and as part of a team; Ability to add, subtract, multiply and divide accurately and quickly (may use calculator); Must be able to make correct monetary change; Ability to lead the team on duty