Assistant Manager

The Assistant Manager plays a key role in supporting the General Manager in delivering high-quality food services. This role involves overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining compliance with food safety and financial targets.

Responsibilities

Supporting the General Manager in delivering high-quality food services; Overseeing daily operations; Managing staff; Ensuring customer satisfaction; Maintaining compliance with food safety and financial targets; Supervising kitchen and front-of-house staff; Monitoring stock levels; Handling customer feedback; Supporting recruitment, training, and development; Assisting in managing budgets and cost controls; Ensuring health and safety compliance.

Requirements

Previous experience in contract catering or food service management; Strong leadership and team management skills; Excellent customer service and communication abilities; Knowledge of food safety regulations and health & safety standards; Ability to manage budgets, control costs, and monitor financial performance; Strong problem-solving and organisational skills; Proficiency in using Microsoft Office, including Word, Excel, Outlook, and PowerPoint, with the ability to efficiently manage documents, data, and communication tools.

Benefits

28 Days holiday including bank holidays; Birthday off; 3 volunteering days; 3 days grandparent leave; 24 weeks enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities; Pension and life insurance; Discounts on HAPI app; Wellbeing hub; Employee assistance programme; Cycle to work scheme