Assistant Manager

Ready to make your mark on a historic Somerset pub? The Cross Keys is an 18th-century pub in Norton Fitzwarren, just two miles from Taunton, looking for an Assistant Manager who can bring strong people leadership, great communication and plenty of energy to the team, and who wants to build a great culture, grow the business and develop their career with Greene King.

Responsibilities

Support the General Manager with the day-to-day running of the pub; Lead from the front and set the standard for fantastic hospitality; Coach, motivate and develop the team, creating a positive and high-performing culture; Build strong relationships with your team through clear, confident communication; Help attract, retain and develop great people; Take ownership of shifts and ensure customers receive an outstanding experience; Look for opportunities to drive sales and grow the business; Help develop and deliver the pub's future events programme; Build strong relationships with the local community and encourage repeat visits; Maintain high standards across service, food, drink, cleanliness and safety; Step up and lead the business in the General Manager's absence

Requirements

Has previous experience in an Assistant Manager, Supervisor, Team Leader or similar hospitality role; Genuinely loves hospitality and enjoys creating great experiences for customers; Has strong people-management skills and knows how to get the best from a team; Is a confident and effective communicator; Can coach and develop people while holding the team accountable to high standards; Leads by example and isn't afraid to get stuck in; Has a commercial mindset and wants to grow the business; Enjoys building relationships with customers and the local community; Is ambitious and wants to progress towards a General Manager role; Can bring energy, enthusiasm and new ideas to the Cross Keys

Benefits

Career development opportunities across Greene King; Training and development at every level, including apprenticeships; 33% employee discount and 15% discount for loved ones across Greene King brands; 50% employee and 25% loved ones discount at Greene King Inns and hotels; Employee Assistance Programme supporting mental health, wellbeing and financial/legal advice; Enhanced family-friendly maternity and paternity policies; Menopause Friendly Employer; Refer a Friend scheme (earn up to £1,500); Wagestream (access to your pay as you earn); Retail discounts, including up to 30% at Superdrug and Three Mobile