Assistant Manager

Step into one of Mayfair's most historic pubs. The Masons Arms is a historic pub in the heart of Mayfair, just moments from Regent Street, Carnaby Street and Savile Row. Originally built in 1721, this characterful pub combines its rich history with great food, drinks and warm, welcoming hospitality. We're looking for an Assistant Manager who is ready to take their next step, lead from the front and help make every visit memorable.

Responsibilities

Work closely with the General Manager in the day-to-day running of the pub; Take the lead when the General Manager is not around; Lead and motivate the team through busy shifts; Deliver outstanding service and create memorable customer experiences; Support the General Manager with the smooth running of the business; Take ownership of standards across service, food, drinks and the customer journey; Coach and develop the team, helping them reach their potential; Keep the pub safe, welcoming and running brilliantly; Support events, private functions and the day-to-day buzz of a busy central London pub

Requirements

Experience in a busy hospitality environment; Leads by example and brings energy to every shift; Has strong people and communication skills; Knows how to deliver great hospitality consistently; Can stay calm and make good decisions when things get busy; Takes pride in standards and attention to detail; Enjoys developing and bringing the best out of their team; Is ambitious and wants to progress their career

Benefits

Competitive salary; Pension contribution; Chance to further your career across well-known brands with training and development at each level; 33% discount for employee and 15% for loved ones on all brands; Free employee assistance program (mental health, well-being, financial, and legal support); Enhanced, family-friendly maternity and paternity policies; Menopause Friendly Employer; 50% discount for employee and 25% for loved ones at Greene King Inns and hotels; Refer a friend bonus of up to £1,500; Wagestream access to wages before payday; Retail discounts of up to 30% at Superdrug and exclusive discounts with Three Mobile