Assistant Manager - Roebuck

We are seeking a dynamic and customer-focused Assistant Manager to join our team in Birmingham, United States. As an Assistant Manager, you will play a crucial role in supporting daily operations, leading team members, and ensuring exceptional customer experiences.

Responsibilities

Assist in managing daily operations and ensure smooth workflow; Collaborate with the management team to implement and maintain company policies and procedures; Oversee and participate in cost control, inventory management, and cash handling processes; Provide excellent customer service and address customer inquiries or concerns promptly; Train, mentor, and develop team members to enhance their skills and performance; Ensure compliance with food safety protocols and maintain a clean, safe work environment; Troubleshoot and resolve operational issues as they arise; Assist in scheduling and staffing to meet business needs; Contribute to the achievement of store performance goals and objectives; Support the implementation of marketing initiatives and promotions

Requirements

Strong knowledge of basic operations procedures and best practices; Proven experience in employee training and development; Excellent customer service skills with a focus on building positive relationships; Proficiency in operating and troubleshooting relevant technology and point-of sale systems; Demonstrated ability in cost control, inventory management, and cash handling; Strong communication and interpersonal skills; Excellent problem-solving abilities and decision-making skills; Ability to multitask and adapt to changing priorities in a dynamic work environment; Basic financial management skills, including budget tracking and analysis; Detail-oriented with strong organizational skills; Team player with the ability to collaborate effectively with staff and management; Must be at least 21 years of age.

Nice to have

Prior leadership or supervisory experience in a fast-paced environment (preferred)