Assistant Store Manager (2IC) | Smithfield

Take on the role of Assistant Store Manager (2IC) at Petstock Smithfield and support the Store Manager in leading a passionate team to deliver the world-class customer service we're known for, playing a key role in the success of the Petstock Group. Full Time - Tuesday to Saturday (40 hours).

Responsibilities

Lead by example, mentoring and inspiring your team daily; Support your Store Manager in coaching the team to achieve and develop their knowledge and skills; Lead from the front by consistently providing an exceptional customer experience; Create strong safety mindset, committed to fostering a culture of safety within your team; Support your Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes; Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained; Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services; Recruit, onboard, and induct high-calibre new team members; Create a fun, supportive in-store culture where your team loves coming to work every day; Proactively support local marketing opportunities and sponsorships

Requirements

Experience in a similar store leadership role; Demonstrated drive to achieve and exceed sales targets; Strong leadership with the ability to motivate and build a high-performing team whilst fostering a positive culture; Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks; Ability to drive safe Work, Health & Safety practices; Established business acumen; Ability to be flexible and adapt to changing work environment; Strong interpersonal skills with the ability to build relationships and rapport with customers and the wider team

Benefits

Free access to Sonder wellbeing, safety, and mental health support service; Opportunities to support the Petstock Foundation, sustainability projects and community partnerships; Opportunity to purchase up to 2 weeks of Additional Paid leave; 4 weeks of paid parental leave; Health and wellness services at a great corporate discount; Exclusive access to Workplace Banking