Assistant Store Manager (Customer Experience) - Dan Murphy's Dalrymple

Customer Experience Manager at Dan Murphy's Dalrymple. Create tailored in-store customer experiences and inspiring merchandising that keep customers returning. Lead and develop a store team through coaching, mentoring and a people-focused leadership approach. Candidates will be required to complete a functional screening assessment as part of the recruitment process. Unsolicited resumes or approaches from recruitment agencies are not requested.

Responsibilities

Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth; Encourage team to invest in education and dream big about their career; Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve; Create an environment that enables team to come as they are, valuing diversity; Build a culture centred around understanding your community, utilising customer feedback as a pillar in decision making

Requirements

Use initiative and intuition to understand your team and inspire them to make a difference for each other and your customers; Passionate about people development and motivating others to dream big and reach their potential; Comfortable in a fast-paced environment and use forward thinking in decision making; Bring energy to those around you by being your authentic self and always doing the right thing for your team, customers and community; Use an inspiring and collaborative approach to communication to drive your team's commitment; Passionate people leader with a genuine desire to make things better, for themselves and others, through team development and trailblazing leadership

Benefits

Exclusive discount card for Dan Murphy's, BWS and other Endeavour Group brands including ALH pubs; Discounts at Woolworths supermarkets and BIG W through the Woolworths partnership; Endeavour Wellbeing Support Employee Assistance Program (critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance); Opportunity to grow your career within Dan Murphy's and the wider Endeavour Group network