Assistant Store Manager

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers. Bilingual candidates encouraged to apply.

Responsibilities

Support the Store Manager in areas of sales, customer service, store appearance and store operations; Manage the store during the Store Manager's absence and/or when working opposing shifts; Lead the store team members in servicing customers; Supervise customer service levels on the retail showroom; Work with the store manager to ensure retail sales counter is adequately staffed during peak hours; Assist store manager in setting team member goals and providing feedback; Assist in hiring process by completing recruiting tasks and participating in interviews; Ensure telephone is answered according to company policy; Ensure buy online/ship to store, hub and store to store transfers, and DC add orders are processed timely; Process retail customer returns and exchanges efficiently; Ensure merchandise is invoiced before leaving the store; Ensure Zipline messages communicated and merchandising tasks completed; Ensure team members comply with company policies and schedules; Perform store opening/closing duties and security procedures; Assist store manager in maintaining store building, parking lot, equipment, and delivery vehicles; All other duties as assigned

Requirements

Sales Specialist Training; Assistant Manager Certification; RSS Certification

Nice to have

Bilingual candidates encouraged to apply; Certified Parts Professional Certification; ASE Certification; Fluency in multiple languages (Spanish is highly desired)

Benefits

Competitive Wages & Paid Time Off; Stock Purchase Plan & 401k with Employer Contributions Starting Day One; Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA); Team Member Health/Wellbeing Programs; Tuition Educational Assistance Programs; Opportunities for Career Growth