Assistant Store Manager

The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.

Responsibilities

Support the Store Manager in sales, customer service, store appearance and store operations; Manage the store during Store Manager's absence and/or opposing shifts; Lead team members in providing excellent customer service; Supervise customer service levels on retail showroom; Ensure retail sales counter adequately staffed; Assist in hiring process including recruiting, interviews, and candidate evaluation; Ensure buy online/ship to store, hub and store to store transfers, and DC add orders processed timely; Utilize outside purchase order ledger; Ensure returns/exchanges processed efficiently and accurately; Ensure merchandise invoiced before leaving store; Communicate Zipline messages and delegate Image Maker/merchandising tasks; Ensure team members comply with company policies; Perform opening/closing duties, including deposits, security, and delivery vehicles; Assist store manager in maintaining store building, parking lot, signage, equipment, and delivery vehicles; All other duties as assigned

Requirements

Sales Specialist Training; Assistant Manager Certification; RSS Certification

Nice to have

Certified Parts Professional Certification; ASE Certification; Fluency in multiple languages (Spanish is highly desired)

Benefits

Competitive Wages & Paid Time Off; Stock Purchase Plan & 401k with Employer Contributions Starting Day One; Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA); Team Member Health/Wellbeing Programs; Tuition Educational Assistance Programs; Opportunities for Career Growth